Terms & Conditions

Welcome to Lunarloomz, your destination for impeccable men's fashion wear. Before you begin your shopping journey, please take a moment to review our Terms & Conditions.

1. Order Confirmation and Modifications:

• Orders confirmed with payment cannot be altered or canceled under any circumstances.

2. Payment and Stock Availability:

• Payment is processed once stock availability is confirmed.
• If an item is unavailable after payment, we may suggest alternatives, request additional time, or issue a full refund.

3. Local Taxes and Duties:

• Customers are responsible for local taxes such as VAT and customs duties.
• Product prices do not include local taxes applicable in the customer’s country.

4. GST Invoice (Indian Customers):

• For customers in India, we provide GST invoices. To claim a GST refund, please provide your GST number during checkout.

5. Stock Availability and Substitutes:

• We strive to maintain adequate stock. However, in case of unavailability, suitable alternatives may be offered.

6. Branding and Customization:

• We reserve the right to include our logo, website, and product code on items without affecting product quality.

7. Customization and Approval:

• Customization is subject to our discretion.
• We aim to replicate samples as closely as possible, though minor variations may occur due to material characteristics.
• We are responsible for errors in printing after customer-approved proofs, excluding customer-provided errors.

8. Color Variation and Displays:

• Displayed colors may slightly differ due to monitor variations. We recommend ordering a sample before placing bulk orders.

9. Printing Errors and Proofs:

• We take responsibility for printing errors after proof approval.
• Errors present in customer-approved proofs are not our liability.

10. Manual Printing and Color Variation:

• Manual printing may result in slight color variations in the text.

11. Envelopes and Adhesive:

• Envelopes are not self-adhesive unless specifically requested.

12. Shipping and Transport:

• We use reliable couriers/transporters. However, delays or damages during transit are beyond our control.

13. Invoices and Receipts:

• Invoices and receipts are issued under "Lovely Offset Printers Private Limited."

14. Proof Revisions and Charges:

• Customers are entitled to three free proofs. Additional layout changes may incur extra charges.

15. Printing Expectations and Proofs:

• Final printing outcomes are based on customer-approved layouts.
• We recommend paying for printed proofs for precise results.

16. Product Sizing and Placement:

• Customers are responsible for selecting the correct product size to ensure proper text placement.

17. Unresolved Issues and Finality:

• Our decisions on unresolved matters will be considered final.
• For clarifications, please contact us directly instead of making assumptions.

18. Design-Yourself Items:

• Customers are responsible for ensuring that self-designed items match their submitted content.
• Please review your design carefully before giving final approval.

19. Limitation of Liability:

• We are not liable for any loss or damage caused by declined authorization beyond mutually agreed limits.